Ku91 Terms and Conditions

1 General Terms & Conditions and Applicability

Ku91 (referred to hereinafter as the "Platform" or "we") is an online gaming service for players in Bangladesh. These Terms and Conditions ("Terms") apply to the ku91.pro website and all of its services.

These Terms constitute a legal agreement between you (the "User" or "Player") and ku91. By accessing, browsing, or using the platform, you are deemed to have read, understood, and agreed to comply with these Terms.

Ku91 reserves the right to amend these Terms and Conditions at any time. Continued use of the platform after updated terms are published will be considered acceptance of those new terms.

• These Terms are published in Bengali and apply to users in Bangladesh.
• In the event of any dispute, ku91's decision shall be considered final.
• If you do not wish to read these Terms, please do not use the platform.

2 Account Registration & Eligibility

Opening an account on ku91 requires meeting the eligibility criteria below. Accounts registered in violation of these Terms and Conditions may be terminated at any time.

• You must be 18 years of age or older.
• Each individual may open only one account.
• All information provided during registration must be truthful, accurate, and complete.
• Keeping your account password confidential is entirely your responsibility.
• Opening or managing an account on behalf of another person is prohibited.
• Ku91 may request identity documents for KYC (Know Your Customer) verification at any time.

3 Deposit & Payment Policy

Please read this section of our Terms and Conditions carefully before making a deposit on ku91. Our payment system is fully secure and supports the most popular mobile banking methods in Bangladesh.

• The minimum deposit amount is BDT 50.
• Accepted payment methods: bKash, Nagad, Rocket.
• Deposits are generally credited to your account instantly.
• Using another person's payment account to make deposits is strictly prohibited.
• Ku91 does not charge any hidden fees or transaction costs.
• Ku91 may hold deposits for verification if a transaction appears suspicious.

All deposits may only be used for gaming purposes. Using the ku91 platform for money laundering or any illegal financial activity will result in legal action.

4 Withdrawal Policy & Process

Withdrawing winnings from ku91 is subject to certain terms and conditions. We process all withdrawal requests as quickly as possible.

• The minimum withdrawal amount is BDT 200.
• Withdrawals can only be made to a payment account registered in your own name.
• Withdrawals are typically processed within 30 minutes to 24 hours.
• Large withdrawal amounts may be held until KYC verification is complete.
• Withdrawals cannot be made directly from bonus balance — wagering requirements must be met first.
• Ku91 reserves the right to suspend withdrawals if fraudulent activity is suspected.

5 Bonus & Promotion Terms

Ku91 offers a variety of bonuses and promotions. Each bonus comes with its own specific terms and conditions, which you should review before claiming.

• The welcome bonus is available exclusively to newly registered first-time members.
• The wagering requirement for each bonus must be met before a withdrawal can be made.
• Any attempt to abuse bonuses or exploit the system will result in bonus cancellation.
• Claiming the same bonus from multiple accounts is strictly prohibited.
• Any bonus not used before its expiry date will be automatically forfeited.
• Ku91 reserves the right to modify or cancel any bonus offer at any time.

In any bonus-related dispute, ku91's decision is final. Full bonus terms are available on the relevant Promotions Pagewill be shown there.

6 Gaming Rules & Fair Play

All games on ku91 operate on an internationally certified RNG (Random Number Generator) system, ensuring that every outcome is entirely random and cannot be influenced by anyone. This system is an integral part of our Terms and Conditions.

• All game outcomes are determined by RNG and cannot be manipulated by anyone.
• If the connection drops mid-game, the last server-side result is considered final.
• Ku91 reserves the right to correct any incorrect payouts resulting from technical errors.
• The dealer's decision in Live Casino is final.
• Exploiting bugs or glitches in any game to gain an unfair advantage is prohibited.

7 Prohibited Activities

The following activities are strictly prohibited on the ku91 platform. Violations of these Terms and Conditions may result in permanent account termination and, where applicable, legal action.

• Creating or operating multiple accounts.
• Playing games using automated bots, scripts, or software.
• Money laundering or any illegal financial activity.
• Harassing, insulting, or threatening other players or staff.
• Attempting to hack or infiltrate the game system.
• Exploiting platform vulnerabilities or bugs for unfair advantage.
• Operating an account using another person's identity.

8 Privacy & Personal Information

Ku91 takes the protection of your personal information very seriously. Information provided during registration is used solely for service delivery and verification purposes. To learn more, please see our Privacy Policy read.

• Your information is never sold to third parties.
• All data is protected with 256-bit SSL encryption.
• A copy of your national ID or passport may be requested for KYC verification.
• You are strongly advised not to share your account login details with anyone.

9 Responsible Gaming Policy

Responsible gaming is one of the most important parts of the ku91 Terms and Conditions. We want gaming to bring joy to your life, not problems — which is why we have put several protective measures in place.

• Option to set daily, weekly, or monthly deposit limits.
• Option to take a cooling-off period and temporarily pause your account.
• Activate self-exclusion to stop playing for a set period of time.
• Information on professional support is available if signs of gaming addiction appear.

To learn more about Responsible Gaming, visit our Responsible Gaming View page.

10 Account Closure & Suspension

Ku91 reserves the right to suspend or close any account without prior notice in the following circumstances.

• For violations of these Terms and Conditions.
• On suspicion of fraudulent or deceptive activity.
• Account has been inactive for an extended period (more than 12 months).
• For legal or regulatory reasons.

You may also request to close your own account at any time. In such cases, you will be given the opportunity to withdraw your available balance (excluding bonuses).

11 Limitations of Liability

Ku91 strives to deliver the highest quality service; however, our liability is limited in the following respects.

• Ku91 is not responsible for games lost due to internet disconnection.
• We are not responsible for delays caused by third-party payment providers.
• In cases of force majeure events such as natural disasters or cyberattacks.
• For issues caused by your own device or software.
• For any losses arising from sharing your account credentials with others.

Gaming should be an enjoyable activity. There is no guarantee of winning, and ku91 does not promise winnings under any circumstances.

12 Terms Updates & Contact

Ku91 reserves the right to update or amend these Terms and Conditions at any time. When changes are made, a notice will be published on the platform and the date of the latest update will be indicated at the top of the page.

• Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
• For significant changes, a notification may be sent to your registered email address or in-account inbox.
• We recommend visiting this page regularly to stay up to date.

If you have any questions or complaints about these Terms and Conditions, please contact our support team. Our 24/7 live chat support is always here to help.